• FAQs

          Search engine optimization (SEO) helps businesses drive visits to their website through organic search traffic. Given that the top organic search results receive a third of the clicks, a decline in ranking could be detrimental for your business. Implementing SEO best practices on your website will help to ensure that your web content is seen by as many potential customers as possible. The more visitors you have, the better your chances are of converting those visits into sales!

          Local search engine optimization (SEO) helps local businesses gain visibility by optimizing their local business listings for local search. A business that leverages local SEO will include its address, phone number, local opening times, and exact location in the form of a local citation. The goal is to rank for local searches which are usually performed by people in a specific geographical region looking for a business near them.

          We typically see results within the first 30 to 60 days, but when it comes to SEO, there are many factors at play. It's important to remember that SEO is a long-term strategy and results may not come as fast at you wish.

        • FAQs

          Digital advertising uses the internet to send advertisements to customers who are online through different websites and social media platforms like Google, Bing, LinkedIn and Facebook.

          The price for Google Ads management depends on the monthly ad spend. For accounts with $1,000 in monthly ad spend, the price is $550/month. Between $1,000 and $5,000 a month in ad spend, the price is $950/month. For $5,000 to $10,000 a month in ad spend, the price is $2,000/month. For more than $10,000 a month in ad spend, the price is $4,500/month.

          The price for Social Media Ads management depends on the monthly ad spend. For accounts with $1,000 in monthly ad spend, the price is $550/month. Between $1,000 and $5,000 a month in ad spend, the price is $950/month. For $5,000 to $10,000 a month in ad spend, the price is $2,000/month. For more than $10,000 a month in ad spend, the price is $4,500/month.

        • FAQs

          This depends on the complexity and size of a redesign and if eCommerce is needed. On average, it takes around 14-18 weeks from the web design intensive stage to launch.

          If your website experiences the following issues: it’s not responsive on all devices, has a slow loading speed, the design appears old and tired, users don’t spend long on the site, sales are stagnant, or your business is going through a rebranding - your website needs a redesign to boost your brand awareness and sales.

          Sometimes there’s no need to rebuild a website. Minor edits, refreshing page content and images, or restructuring page layout for SEO best practices can boost traffic and sales.

        • FAQs

          Semantic search launched in 2013 with the release of Google's Hummingbird update. Since then, Google's search engine has become more complex. The integration of machine learning, with RankBrain, and NLP, with BERT, has enabled the search engine to better understand the context of a query and deliver more personalized and targeted results. Semantic SEO is the process of creating machine-readable content using structured data and linked open data to help search engines better understand your content.

          On-page SEO is the practice of optimizing individual web pages in order to rank higher and earn more relevant traffic in search engines. On-page SEO refers to both the content and HTML source code of a page that can be optimized, as opposed to off-page SEO which refers to links and other external signals. From meta tags to page content, website structure, and HTML, on-page optimization services are focused on making your website more visible to search engines.

          Structured data refers to any organized data that conforms to a certain format, such as information in a relational database. When information is highly structured and predictable, search engines can more easily organize and display it in creative ways. Structured data involves using a piece of code that is laid out in a specific format easily understood by search engines. The search engines read the code and use it to display search results in a more dynamic way.

        • FAQs

          An SEO agency has experts in different areas of search engine optimization that may be out of the realm of your marketing team's abilities. SEO can be very complex and time-consuming. Furthermore, as search engine algorithms change it can be difficult to stay current on the latest ranking factors and strategies for improving online visibility. You will likely see a greater return on investment and better results from using a professional SEO agency than you would from tackling this on your own.

          As a digital marketing agency, SMA Marketing provides products and services in four areas: SEO, Local SEO, Digital Advertising, and Web Design

          We focus on building authentic, long-lasting relationships with our clients. We’re goal oriented and results driven and believe in doing good and making a difference in the world.

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Why Google My Business Insights Helps Local SEO

SEO best practices are woven into every aspect of a digital marketing strategy. To ensure that your ideal buyer finds your digital assets, it’s vital that you incorporate as many ranking factors as possible. When you need to incorporate a Local SEO strategy, into your best practices it’s vital to optimize your Google My Business page.

One of the most helpful sections for fully optimizing a Google My Business page is the Insights section. This section provides specific analytics that will enable you to fine-tune your business profile and improve your Local SEO to ensure you are reaching your target audience.

What are Insights for Business Profile on Google?

Insights is a section of the business dashboard that provides information about how people find a business online. Its data covers the previous 28-day period. 

The Insights feature helps evaluate whether your company is fully optimized and reaches your audience for the right keyword phrases.

With the Insights feature, you can learn:

  • Where users came from (e.g., Google Search or Google Maps)
  • Which actions are taken (e.g., visiting your website or requesting directions)
  • Common words and phrases queries that led people to your profile
  • How your posts are performing with potential customers (through the Post Insights feature)

This information is helpful to understand how potential customers find your profile and how they interact with it.

Some of the local information that is important to consider includes:

  • Knowing how and where people are searching for you is essential.
  • Looking for something nearby such as a coffee shop, restaurant, or shoe shop.
  • How are people contacting you? Do they call or click on your website after finding your business page?

How Insights Works

Because many customers find businesses on Google Search and Google Maps, Insights focuses on how customers use Search and Maps to locate a listing and what they do once they find it.

This section summarizes key details about each page, including information such as which search terms are driving traffic to your listing, whether users have clicked through to visit your website, and more. The report also shows detailed statistics, including impressions, clicks, visits, bounce rate, time spent on site, pages viewed per session, average position within organic results, and keywords used by searchers.

The report also shows detailed statistics, including impressions, clicks, visits, bounce rate, time spent on site, pages viewed per session, average position within organic results, and keywords used by searchers.

How Do Users Find Your Business Profile?

Insights have three datasets: search type, search origin, and search queries.

Search Type

Insights tells you whether searches to your profile are “direct” or “discovery.” A direct search is a user searching for your business by its name or address. A discovery search occurs when a user searches for a product or service your company offers and enters a keyword you’ve included on your page. Your business is “discovered” when your profile appears as a result of Maps or search.

Suppose Insights reveals a high percentage of direct searches. In that case, users have heard of your business or know its name and are searching for it specifically, indicating good levels of brand awareness.

Search Origin

People can find your Business Profile via Google Search or Google Maps. Insights tell you how many users originated from each. In addition, knowing which Google platform is driving traffic to your business gives you an insight into the intention of your potential customers.

Search Queries

Search queries tell you about the words and phrases users entered into Google to find your profile. For example, an HVAC company in Brevard County will be pleased to discover that their Business page attracts customers searching for “HVAC near me” or “AC Brevard County.”

Review the Customer Actions

This is a great marketing attribution tool for your Google My Business to understand better where traffic is coming from. You can monitor website visitors, direction requests, phone calls, and chats made directly from your GMB listing.

Check Direction Requests

Direction requests show you where people are searching for directions, but it also gives you a localized map to gauge where customers may be conducting their searches from. It’s safe to assume that if they’re searching for directions in that area, you could have several customers there too.

Phone Calls

This section gives you an idea of how phone calls are coming in from your listing. You can measure by day of the week, compared to the week, month, or quarter.

If you have high call volume in general, measuring this statistic can help you gauge your most active call day or season where you can improve.

How to Optimize Your Page Using Insights Information

Use the results from your search data to determine which keywords or phrases people have used to find your profile. This can inform marketing copy across your business and provide you with keywords to use in Google Ads campaigns.

For example, suppose a popular query is commercial real estate. In that case, you rank for that on a localized level, so people in your area searching that are coming across your listing, not necessarily other users outside of your geographical location.

If you discover that your top searches are only brand recognition, you may need to adjust the info sections.

The Customer Actions section gives you an idea of the performance level of your overall Business Listings efforts. For example, if you have low website traffic funneling in from your page listing, consider creating more posts or updating photos to catch the eye of existing customers who haven’t explored your website in a while.

You can improve your organic search reach by sharpening Local SEO efforts. After you’ve taken an inventory of the information from GMB Insights, it’s time to evaluate the info section.

Fully Optimize the Info Section of Your GMB

As you evaluate each area of the info section, take time to consider how you can incorporate keywords into the page. This will improve online visibility.

Start by making sure that the primary business category is the most popular keyword phrase listed. After that, add subcategories that also accurately describe your business as closely as possible.

Confirm your business address and hours of operation are accurate. Remember, your page connects to maps, so it’s important that potential customers can find you easily.

After the business type, you can identify your service-area businesses. This is an important segment to select for people who search by location. For example, someone may search for “preschools in Palm Bay.”

Continue your optimizations by adding a contact link, products, services, amenities, and a business description. Each of these sections should include terms that will attract potential customers in relevant searches.

When you’re finished with the info section, continue your optimization by adding business photos, videos, and posts.

As you continue to incorporate best practices on your Google My Business page, you’ll identify new insights and improve your local visibility as you understand how your target audience is interacting with your business profile.

Do you need additional support improving your Local SEO digital marketing strategy? Download our free Local SEO Website Checklist. It will guide you through all the website elements every local business should have to attract and convert new customers.

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