• FAQs

          Search engine optimization (SEO) helps businesses drive visits to their website through organic search traffic. Given that the top organic search results receive a third of the clicks, a decline in ranking could be detrimental for your business. Implementing SEO best practices on your website will help to ensure that your web content is seen by as many potential customers as possible. The more visitors you have, the better your chances are of converting those visits into sales!

          Local search engine optimization (SEO) helps local businesses gain visibility by optimizing their local business listings for local search. A business that leverages local SEO will include its address, phone number, local opening times, and exact location in the form of a local citation. The goal is to rank for local searches which are usually performed by people in a specific geographical region looking for a business near them.

          We typically see results within the first 30 to 60 days, but when it comes to SEO, there are many factors at play. It's important to remember that SEO is a long-term strategy and results may not come as fast at you wish.

        • FAQs

          Digital advertising uses the internet to send advertisements to customers who are online through different websites and social media platforms like Google, Bing, LinkedIn and Facebook.

          The price for Google Ads management depends on the monthly ad spend. For accounts with $1,000 in monthly ad spend, the price is $550/month. Between $1,000 and $5,000 a month in ad spend, the price is $950/month. For $5,000 to $10,000 a month in ad spend, the price is $2,000/month. For more than $10,000 a month in ad spend, the price is $4,500/month.

          The price for Social Media Ads management depends on the monthly ad spend. For accounts with $1,000 in monthly ad spend, the price is $550/month. Between $1,000 and $5,000 a month in ad spend, the price is $950/month. For $5,000 to $10,000 a month in ad spend, the price is $2,000/month. For more than $10,000 a month in ad spend, the price is $4,500/month.

        • FAQs

          This depends on the complexity and size of a redesign and if eCommerce is needed. On average, it takes around 14-18 weeks from the web design intensive stage to launch.

          If your website experiences the following issues: it’s not responsive on all devices, has a slow loading speed, the design appears old and tired, users don’t spend long on the site, sales are stagnant, or your business is going through a rebranding - your website needs a redesign to boost your brand awareness and sales.

          Sometimes there’s no need to rebuild a website. Minor edits, refreshing page content and images, or restructuring page layout for SEO best practices can boost traffic and sales.

        • FAQs

          Semantic search launched in 2013 with the release of Google's Hummingbird update. Since then, Google's search engine has become more complex. The integration of machine learning, with RankBrain, and NLP, with BERT, has enabled the search engine to better understand the context of a query and deliver more personalized and targeted results. Semantic SEO is the process of creating machine-readable content using structured data and linked open data to help search engines better understand your content.

          On-page SEO is the practice of optimizing individual web pages in order to rank higher and earn more relevant traffic in search engines. On-page SEO refers to both the content and HTML source code of a page that can be optimized, as opposed to off-page SEO which refers to links and other external signals. From meta tags to page content, website structure, and HTML, on-page optimization services are focused on making your website more visible to search engines.

          Structured data refers to any organized data that conforms to a certain format, such as information in a relational database. When information is highly structured and predictable, search engines can more easily organize and display it in creative ways. Structured data involves using a piece of code that is laid out in a specific format easily understood by search engines. The search engines read the code and use it to display search results in a more dynamic way.

        • FAQs

          An SEO agency has experts in different areas of search engine optimization that may be out of the realm of your marketing team's abilities. SEO can be very complex and time-consuming. Furthermore, as search engine algorithms change it can be difficult to stay current on the latest ranking factors and strategies for improving online visibility. You will likely see a greater return on investment and better results from using a professional SEO agency than you would from tackling this on your own.

          As a digital marketing agency, SMA Marketing provides products and services in four areas: SEO, Local SEO, Digital Advertising, and Web Design

          We focus on building authentic, long-lasting relationships with our clients. We’re goal oriented and results driven and believe in doing good and making a difference in the world.

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Digital Marketing KPIs: What They Are Why They Matter

KPIs or Key Performance Indicators are quantifiable goals that help you measure and track your success. KPIs help you and your team set exceptions and prove the effectiveness of your work. In this video, I’ll share the role of KPIs in digital marketing and the key characteristics of good KPIs.

Video Transcript:

As I said in the opener, we’re going to be discussing KPIs, what they are and how we can apply them to our digital marketing strategies.

What is a KPI?

What is a KPI?  KPI stands for key performance indicator, and this is a quantifiable measurement that helps us know whether or not we’re hitting our goals. It helps us track the effectiveness of our campaigns. There are a few things that we can keep in mind, especially when we’re tracking our digital marketing strategies, to make sure that we’re actually getting the results we want instead of just looking at vanity metrics.

What’s the difference between a KPI and a vanity metric?

What’s the difference between a KPI and a vanity metric? Well, a vanity metric is something that we track that sometimes makes us feel good, but it isn’t delivering the results that we want. Vanity metrics can be anything that is just an indicator, but it maybe is not tied to our ultimate goal. One of these things you can get wrapped up in, especially in SEO, is obsessing about rank tracking. Ranks move up and down, they fluctuate more frequently than ever before. That’s just the way search engines work.

And if you obsessively track them and you’re only looking at ranking as an idea of whether you’re doing well or not, you’re going to be tracking the wrong things and you’re going to be really frustrated. And when you see good numbers, it’s not always an indication that your strategy is working. You want to make sure that you’re tying your metrics back to a main goal. That’s what gives them weight. Ranking can be a leading indicator, but it has to be measured in the right way. Otherwise we’re tracking for tracking sake and that’s a vanity metric.

3 Key Characteristics of KPIs

1. Make them S.M.A.R.T

The one thing is they need to be smart. They need to be specific, measurable, attainable, relevant, and time-bound.

You need to know specifically what you’re looking at.

You need to know the exact measurements that you want to track. It needs to be quantifiable, which means you need to be able to measure it. It can’t be measured in feeling, we have to use data.

Attainable means we need to make sure that we can actually achieve the goals that we’re setting out for ourselves. Stretch goals are good, but you also want to make sure that it is attainable.

Relevant. It needs to be relevant to the overall business goals. If it’s not relevant to the overall business goals, it shouldn’t be considered a KPI.

And then time-bound. We need to have a time boundary around it and parameters that we can look at to know that the changes we made within a specific period actually resulted in the results we were looking for.

2. Have Only 5 to 7 KPIs

Another key characteristic of KPIs is that they should be limited. You should only be tracking about five to seven KPIs. Now, this doesn’t mean you can’t have other leading indicators or you can’t be looking at other pieces of data that apply to your KPIs. But when it comes to having those key performance indicators, you should limit yourself, again, to five or seven. Anything more than that and you just start getting in the weeds and you don’t really have direction. Make sure that you’re limiting your KPIs and you’re not stretching yourself too thin. You really don’t want to drown yourself with too much data. We can get into the weeds very quickly, and it’s harder to make decisions when we’re surrounded by so much information. You need to make sure you’re only focusing on the things that matter to your overall business goals.

3. Make Sure You Can Influence your KPIs

The final attribute of a good KPI is it needs to be something that you can influence. You want to make sure that these are numbers that you have direct impact on, and that you can do something about. When you’re making lists of your KPIs, it has to be something that lives within your department and that you can influence. You don’t want to be tracking the results of somebody else’s department or the work they’re doing, because you have no influence over that. This is really important when developing your KPIs to make sure that you are being held accountable for things that you can change and make an impact on.


Key performance indicators are extremely important to help make sure that we are doing what we can do to move the company in the right direction. When it comes to our digital strategy, those are the quantifiable numbers that are saying, yes, we’re heading in the right direction or no, we need to make some changes. Now we have to remember again, that our KPIs have to be attached to the overall core mission and goal of the business. That can be known as the North Star Metric. That’s something that we talk about in growth hacking. A North Star Metric is the one metric that means the most. It’s the one metric that tells us whether or not our business is succeeding or whether our business is failing. You need to understand that metric first, before you can start to develop your KPIs. Whether you’re an agency, whether you’re an in-house marketing manager, it’s still important to understand what’s going on with the business as a whole, that way you can develop a strategy that moves you in the right direction.

I hope you learned a little more about key performance indicators, how they apply to digital marketing, and marketing in general. If you have any other questions, please comment below. Want to add any value to this video? We would love to continue the conversation with you. And until next time, Happy Marketing.

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